Tools: CRM, Kanban, Inventory & more

Tools are predefined mini-apps with structured data that plug straight into your automations: Kanban boards, CRM contact bases, Inventory, Analytics dashboards and Chat conversation logs. They live in Apps → Tools.

Creating and using a Tool

1. In Apps → Tools → + New tool, pick the type and name it (e.g. "Support Tickets" as a Kanban).
2. Open it any time from the same list — each Tool is a full working UI (board, table, dashboard or chat log).
3. Connect it to a flow with the HiveApp node: add the node (or the canvas Connect HiveApp button), select the instance, and wire it into an LLM Agent to make it a function-calling tool.

Once connected, the agent can read and write the Tool: create cards, move stages, register contacts, adjust stock, log conversations. The Tool card shows which flows are linked.

The AI-operated back office pattern

A single agent + a few Tools replaces a small stack of SaaS:

WhatsApp/Chat Input → LLM Agent ⇄ CRM (leads)
                              ⇄ Kanban (orders pipeline)
                              ⇄ Inventory (stock)
                              → Chat Output

The customer talks; the agent sells; the CRM, pipeline and stock update themselves. Humans supervise from the Tool UIs — and for chat Tools, a human takeover mode lets a person pause the AI and answer directly.

Sharing

Tools support public share links, so a client or teammate can see a board or dashboard without a HiveFlow account.